SILQ SYSTEMS

A DBA of Sevier Marketing, LLC

Effective Date: August 1, 2024

SILQ Systems (“SILQ,” “we,” “our,” or “us”), a DBA of Sevier Marketing, LLC, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our platform, website, products, and services.

By accessing or using SILQ Systems, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, billing details, and other identifying data you voluntarily provide.

Account Data: Login credentials, subscription preferences, and communication history.

Payment Information: Collected and processed securely by third-party providers (e.g., Stripe). SILQ Systems does not store full credit card details.

Marketing and Usage Data: Analytics on how you interact with our platform, pages visited, emails opened, IP address, and device type.

2. How We Use Your Information

Your information is used to:

Deliver services you’ve requested and maintain your account

Communicate with you regarding service updates or billing

Provide customer support

Send relevant marketing emails, if you've opted in

Improve platform functionality and user experience

Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for advertising or lead generation.

3. Data Sharing & Third Parties

We only share your information with trusted third parties to perform essential services on our behalf, including:

Payment processors (e.g., Stripe)

Email/SMS delivery services (e.g., Mailgun, Twilio)

CRM integrations under our platform (Go High Level white label infrastructure)

All third-party service providers are contractually required to protect your data in accordance with applicable laws.

We may also share your data if required to do so by law, court order, or governmental regulation.

4. Data Security

We take the security of your information seriously. All personal data is encrypted in transit and at rest using industry-standard protocols. Access to client data is strictly limited to authorized personnel.

You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, you must notify us immediately.

5. Data Retention

We retain your data as long as you maintain an active account with us. If you cancel your account, your data will be permanently deleted after the final billing cycle, unless we are legally required to retain it.

We do not archive, store, or recover client data once an account has been canceled and deleted.

6. Cookies & Tracking

Our website may use cookies and similar technologies for basic analytics and functionality purposes. You can disable cookies through your browser settings; however, this may impact your experience.

We do not use cookies to track users across third-party websites or serve third-party advertising.

7. Marketing Communications

If you opt in to receive emails or text messages, we may send you information about product updates, promotions, or educational content. You may unsubscribe or opt out at any time using the link provided in each message.

We comply with the CAN-SPAM Act and other applicable email/SMS marketing regulations.

8. Your Rights

If you are located in a region with specific data rights (e.g., California, EU/EEA), you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent to marketing communications

File a complaint with your regional data protection authority

To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data being collected, it will be promptly deleted.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be effective immediately upon posting. Continued use of SILQ Systems after changes are made constitutes your acceptance of the revised policy.

11. Governing Law

This Policy is governed by the laws of the State of Utah. Any disputes shall be handled in the courts located in Washington County, Utah.

12. Contact

For any questions or concerns regarding your privacy or this policy, please contact:

SILQ Systems (Sevier Marketing, LLC)

Email: [email protected]

State of Incorporation: Utah